PRIVACY POLICY

1. Information We Collect

We collect both personal and non-personal information when you interact with our website.

Personal Information

This includes information you provide to us when creating an account, placing an order, or contacting us. This may include:

  • Name

  • Email address

Non-Personal Information

This includes data automatically collected through cookies and other tracking technologies when you visit our website, such as:

  • IP address

  • Browser type and version

  • Device type and operating system

  • Pages visited on our website

  • Referring URLs

  • Time spent on pages

2. How We Use Your Information

We use the information we collect for several purposes, including:

  • Improved Services: To enhance our website’s functionality, user experience, and performance.

  • Communication: To send order updates, promotional emails (if you opt-in), and customer service inquiries.

  • Personalization: To customize your experience on our website based on your preferences and browsing behavior.

  • Legal Compliance: To comply with applicable laws, enforce our terms of service, and protect our rights.

3. How We Share Your Information

We respect your privacy and do not sell your personal information. However, we may share your data in the following situations:

  • Service Providers: We may share your information with third-party companies that help us with order fulfillment, payment processing, marketing, and other business operations. These companies are authorized to use your information only for these purposes.

  • Legal Obligations: We may disclose your information to comply with legal obligations, protect our rights or property, or respond to requests from law enforcement.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your browsing experience. Cookies are small files stored on your device that help us remember your preferences, analyze site traffic, and ensure the website works properly.

  • Session Cookies: These cookies are temporary and are erased after you close your browser.

  • Persistent Cookies: These cookies remain on your device for a specified period and help us recognize you on future visits.

You can control cookie settings in your browser. However, disabling cookies may limit your ability to use certain features of our website.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, or alteration. This includes using encryption technologies and secure payment processing methods. However, no method of transmission over the Internet is completely secure, and we cannot guarantee the absolute security of your information.

6. Your Rights and Choices

You have the following rights regarding your personal data:

  • Access and Correction: You can access and update your personal information by logging into your account or by contacting us.

  • Opt-Out of Marketing: You may opt-out of receiving marketing emails at any time by clicking the unsubscribe link in our emails or contacting us directly.

  • Data Deletion: You may request that we delete your personal information, subject to any legal requirements to retain certain data.

To exercise these rights, please contact us

7. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected data from a child, we will take steps to delete that information as soon as possible.

8. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before sharing any personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with the updated "Effective Date." We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Rakuda
Email: rakudabearingonline@gmail.com
Phone: +604-383 9198
Address: 998-999, Solok Perusahaan 3, Kawasan Perusahaan Perai,
13600 Perai, Penang

By using our website, you agree to the terms of this Privacy Policy.